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Policies built around the business you actually run.

Dallo creates the policies, procedures and forms your regulated business needs, based on your services, your people and how you operate.

Not a template pack with your name dropped into it.

The Dallo dashboard, with registration progress and upcoming dates

Built from 200+ compliance and audit experts.

Dallo’s compliance system has been trained by HCPA’s 200+ compliance and auditing consultants, with experience across thousands of regulated businesses.

The expertise that used to sit with consultants is now being built into the platform.

That gives first-time operators a simpler way to understand what they need, while giving established providers confidence that the technology is grounded in real compliance and audit work.

Why generic policies fall apart

They look finished. Until someone actually tests them against the business.

Template
Pack
Procedure does not match the service the auditor asked how it works here @nadia.b Half of this describes a service we do not run.

It was written for somebody else

A generic pack describes a generic provider. Your policies need to reflect the services you actually deliver and how your business really operates.

[Insert provider name][Insert site][Insert role][Insert date] Actually tailored 3 of 24 @elena.m I have been editing the same document for three weeks.

Find and replace is not adoption

Changing the business name does not make a policy yours. If the procedure on paper does not match what happens in practice, that becomes obvious quickly.

Practice standards v3 v4 9 policies now out of date nothing in the folder said so @priya.r We bought the pack in 2023 and never touched it again.

The rules do not stand still

Requirements change. Your documents need to change with them.

How the pack is written

Tell Dallo how the business works. It combines those answers with compliance logic trained by HCPA’s 200+ compliance and auditing consultants to create the documents your business needs.

Software makes it faster. HCPA expertise sits underneath it.

What comes out is a document set built around your business, not a generic pack with your name pasted in.

Tell us how you operate.

What services do you deliver? Where? Who is involved? How does the business actually work?

Those answers shape which policies, procedures and forms Dallo creates.

The Dallo client list with compliance scores against each provider The Dallo dashboard listing active work and upcoming audits

Dallo writes the pack around you.

Policies, procedures and operational forms are created from the information you provide, rather than starting with a generic pack built for somebody else.

The documents reflect your services, sites and operating model.

The Dallo document library with approval status against each file The Dallo team view with roles and access against each member

Make it yours.

Review what Dallo has created, make any changes you need and approve the documents for use in your business.

As requirements change, Dallo helps keep the relevant policies and forms current.

The Dallo team view with roles and access against each member The Dallo document library with approval status against each file

What it covers

What it creates

The policies, procedures and forms required to help operate a regulated business.

  • Policies and procedures
  • Risk and governance documents
  • Worker screening
  • Incident and complaints processes

What it keeps together

The information behind the document set, so you are not managing a folder full of disconnected files.

  • Current documents
  • Previous versions
  • Review history
  • Updated requirements

What you end up with

A document set built around your business, ready to use rather than rewrite from scratch.

  • Policies specific to your services
  • Procedures that reflect how you operate
  • Forms your team can actually use
  • A clearer way to keep the pack current

Why providers stop buying templates

Because the cheapest pack is not cheap if you have to rewrite half of it yourself.

Built around your business

Your services and operating model shape what gets created.

Trained by the people who know what gets tested

Dallo’s compliance system has been trained by HCPA’s 200+ compliance and auditing consultants.

Keep it relevant

As requirements change, the documents can be updated without starting the whole pack again.

One place for the current version

Keep the documents together instead of wondering which copy somebody edited last.

Dallo creates compliance documents based on the information you provide. You review and adopt them for your business. They are not a substitute for legal advice where specialist legal advice is required.

Security built for regulated business

Dallo is being built with the security and privacy expectations of regulated businesses in mind.

ISO 27001

Working towards ISO 27001 certification for information security management.

SOC 2 Type II

Preparing for a SOC 2 Type II assessment. An audit report is not yet available.

Privacy Act

Reviewing our privacy practices against the Australian Privacy Principles.

Essential Eight

Working towards the ACSC Essential Eight baseline.

Experience behind Dallo

“We went from 350 to 6,500 patients in under 15 months.”

A regulated healthcare business the team behind Dallo helped build, grow and sell.

Rumen also reported over 90% less admin and more than a 450% increase in patient retention.

Visit Rumen

Mitchell, Founder Rumen

Rumen

Aged care provider

“The auditor read our incident procedure back to us and it described what we genuinely do. That had never happened before.”

Quality Lead Melbourne Allied Health

Melbourne Allied Health

NDIS provider

“We went from six weeks of audit prep chaos to none. Everything the auditor asked for was already in the pack.”

Operations Manager BrightPath Support Services

BrightPath Support Services

Residential aged care

“Nothing lands as a surprise any more. We stopped keeping a spreadsheet of spreadsheets.”

Operations Lead Rosewood Aged Care

Rosewood Aged Care

About the documents

What operators want to know before Dallo starts writing.

Are these my policies, or Dallo's?

They are created for your business from the information you provide.

You review the documents and decide what your business adopts.

Can I edit what it writes?

Yes. Every document can be edited before or after approval.

Dallo keeps the full version history, so you can see what changed, who changed it and when.

What happens when requirements change?

Dallo is designed to keep the policies and forms aligned with current requirements as they change.

Where an update affects your documents, you can see what needs attention rather than discovering it when the pack is reviewed later.

Is this legal advice?

No.

Dallo creates policies, procedures and forms for regulated businesses. If you are dealing with a legal dispute, complex structure or issue that needs legal judgement, you should still use the right legal adviser.

I already have a pack. Can I bring it in?

Yes. You do not need to start again.

Bring your existing documents into Dallo and use them as the starting point, then work through what needs updating, strengthening or adding.

What happens to the documents if I end my Dallo subscription ?

You can export your documents from Dallo at any time, including if you decide to leave.

Talk to us

Stop editing somebody else's policies.

Build a policy suite around the business you actually run.

  • Choose your industry
  • Tell Dallo how you operate
  • Get your documents underway

Working towards recognised security and privacy standards.

  • GDPR review in progress
  • ISO 27001:2022 in progress

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